Terms and Conditions
Booking a session
For the quickest and most convenient way of booking a session, we recommend using our online booking system. You will also be able to book in the club or over the telephone. Once they have added some details they will be classed as an Associate member and will be able to book sessions when they want to. Up to four people can use a bay at a time. Minimum booking length is one hour and maximum is any length of time up to close of business on that day. Prices will differ depending on the time of day.
Booking a lesson
We recommend you use our online booking system to book a lesson with our in-house Coach. It’s quick and easy and will give you their availability. You can also book at the club or over the telephone. A standard lesson will be for an hour and will be conducted on our designated Trackman Golf Bay.
Packages can be purchased to receive discount on sessions and lessons. No other discounts can be used in conjunction with session packages. Any session packages purchased expire if they are not used within a period of three months. The three month expiry period begins from the last date that you booked a session.
We do not offer refunds. If you need to cancel any sessions/lessons, we would be able to reschedule for you as long as you give us at least 48 hours prior notice. If you cancel within 48 hours we would be unable to reschedule.
Arriving for your Session
We ask that you arrive in good time for the beginning of your session. Should you arrive late it will be at the duty manager’s discretion if you are able to complete the entirety of your session.
What to wear
You will not need to use golf shoes in the bays. We ask that flat shoes such as trainers are used. The use of soft or hard spiked golf shoes is not permitted. Although there is no strict dress code, clothing should be comfortable and appropriate for using our facilities.
We will provide golf balls for all of our simulators. We have sets of clubs available for use in the bays (subject to availability). We promote a clean equipment policy and would ask that any equipment used on our simulators is in a clean condition before use.